Privacy Policy

Depending on how you interact with DentaVera, we may collect information including:

• Name
• Business or dental practice name
• Email address
• Telephone or mobile number
• Business address
• Account and login information
• Demo or consultation requests
• Customer support communications
• Billing and subscription information
• Device, browser, IP address, and website usage information
• Images uploaded to DentaVera Pro for visual simulation
• Information voluntarily provided by a practice or authorized user

DentaVera is designed to minimize the amount of personal and patient-identifying information necessary to provide its services.

DentaVera Pro allows authorized users to upload photographs or images for the purpose of creating visual treatment simulations.

These simulations are intended for educational and consultation purposes only.

• are visual simulations only;
• are not diagnoses;
• are not treatment plans;
• are not clinical recommendations;
• do not guarantee treatment outcomes; and
• should not replace the professional judgment of a licensed dental provider.

Dental practices are responsible for obtaining any patient authorization or consent required before uploading patient information or images.

DentaVera may use information to:

• operate and maintain DentaVera Pro;
• create requested visual simulations;
• provide demonstrations;
• manage customer accounts;
• provide technical support;
• communicate regarding services, subscriptions, training, or account activity;
• schedule demonstrations or meetings;
• respond to inquiries;
• improve product performance and user experience;
• maintain platform security;
• detect fraud or misuse;
• comply with legal or regulatory obligations; and
• send communications that the recipient has requested or consented to receive.

We do not use patient images for unrelated advertising or sell them to third parties.

If you provide a mobile telephone number and consent to receive text messages from DentaVera Technologies LLC (the registered DentaVera brand), we may send customer care messages relating to:

• demo requests;
• appointment or meeting scheduling;
• customer support;
• account information;
• service updates;
• training;
• follow-up to an inquiry; and
• DentaVera products or services where permitted by the consent you provided.

Message frequency varies based on your interaction with DentaVera. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchasing DentaVera products or services.

For customer care messaging, consent may be collected through a compliant web form, by text keyword, or verbally during a phone or in-person conversation. When verbal consent is used, DentaVera asks for an explicit yes before enrollment and sends a confirmation message after consent.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

SMS consent records, mobile numbers, and opt-in status are used only to operate DentaVera communications, document consent, provide requested customer care, and comply with applicable messaging requirements.

We may disclose limited information to service providers that help us deliver messages or operate the Services, but only as necessary to provide services on our behalf. Those providers may not use SMS opt-in data for their own marketing purposes.

DentaVera may share information with service providers that support our operations, including providers of:

• cloud hosting;
• telecommunications;
• email delivery;
• payment processing;
• analytics;
• customer support;
• scheduling;
• software infrastructure; and
• security services.

These providers receive only the information reasonably necessary to perform services for DentaVera.

We may also disclose information when reasonably necessary to:

• comply with applicable law;
• respond to a lawful subpoena, court order, or government request;
• investigate fraud or security incidents;
• protect DentaVera, its customers, patients, users, or others; or
• enforce our agreements and policies.

DentaVera does not sell personal information in exchange for monetary compensation.

DentaVera is designed to support privacy-conscious workflows within dental practices.

Dental practices using DentaVera remain responsible for determining their own obligations under applicable healthcare privacy laws and for ensuring that their use of DentaVera complies with those requirements.

Practices should avoid entering unnecessary patient identifiers into DentaVera.

Where applicable, DentaVera may implement administrative, technical, and organizational safeguards intended to protect information processed through the service.

Nothing in this Privacy Policy should be interpreted as a guarantee that every possible use of DentaVera by a dental practice will independently satisfy HIPAA or another healthcare privacy law.

DentaVera seeks to retain information only for as long as reasonably necessary to:

• provide the requested service;
• maintain an active account;
• satisfy legitimate business needs;
• protect system security; or
• comply with applicable legal requirements.

DentaVera Pro is designed to support limited retention of simulation images and practice-controlled workflows.

Where automatic image deletion or configurable retention settings are enabled, images may be removed according to those settings.

Dental practices should not use DentaVera as a substitute for their official patient record or clinical imaging system unless specifically supported by the product.

DentaVera uses reasonable administrative, technical, and organizational safeguards intended to protect information against:

• unauthorized access;
• inappropriate disclosure;
• alteration;
• destruction;
• loss; and
• misuse.

Access to DentaVera accounts may be restricted through individual user accounts, passwords, permissions, and role-based controls.

No internet-based system can guarantee absolute security.

Dental practices are responsible for:

• determining which team members may access their DentaVera account;
• maintaining the confidentiality of passwords and login credentials;
• disabling access for former employees or unauthorized users; and
• using the platform in accordance with applicable laws and professional standards.

The DentaVera website may use cookies and similar technologies to:

• operate website functionality;
• understand website traffic;
• maintain security;
• remember preferences; and
• improve website performance.

Users may be able to limit cookies through their browser settings.

Payment transactions may be processed through third-party payment providers.

DentaVera may receive limited transaction information but does not necessarily receive or retain complete payment-card information.

Payment providers maintain their own privacy and security practices.

DentaVera services are intended for dental professionals, dental practices, adult customers, and authorized business users.

DentaVera does not knowingly market its services directly to children under 13.

Depending on applicable law, you may have the right to request that DentaVera:

• provide access to certain personal information;
• correct inaccurate information;
• delete certain information;
• limit certain processing; or
• explain how information is used.

Requests may be submitted using the contact information below.

Certain information may need to be retained where required for legal, security, contractual, or accounting purposes.

California residents may have additional rights under applicable California privacy laws.

Where applicable, these may include rights relating to access, correction, deletion, and disclosure of personal information.

DentaVera does not discriminate against individuals for exercising applicable privacy rights.

DentaVera may integrate with third-party platforms or services.

Those providers may maintain independent privacy policies governing information they process.

DentaVera is not responsible for the independent privacy practices of unrelated third-party services.

DentaVera may update this Privacy Policy as our products, technology, or legal obligations change.

When material changes are made, the updated version will be posted with a revised effective date.

Questions regarding this Privacy Policy or privacy practices may be directed to:

DentaVera Technologies LLC Website: www.dentavera.net Email: support@dentavera.net

For SMS assistance, reply HELP. To stop receiving SMS messages, reply STOP.